UPI - FAQs

Does a customer need to register before remitting funds using UPI?
Yes, a customer needs to register with Google Pay / Paytm / PhonePe before remitting funds using UPI and link his accounts.
Thu, 28 May, 2020 at 3:05 PM
Does the customer needs to register the beneficiary details before transferring funds using UPI?
No, registration of Beneficiary is not required for transferring funds through UPI as the fund would be transferred on the basis of Virtual ID/Account+IFSC.
Thu, 28 May, 2020 at 3:07 PM
Does customer need to have a bank account or this can be linked to a card or wallet?
No, customer cannot link a wallet to UPI, only bank accounts can be added.
Thu, 28 May, 2020 at 10:41 PM
Does the beneficiary also have to register for UPI for receiving funds?
In case of Virtual ID transaction, the beneficiary needs to have a Virtual ID and in turn be registered with UPI but in case of Account + IFSC, the benefici...
Thu, 28 May, 2020 at 10:43 PM
What happens if my mobile phone is lost?
In case of mobile loss, one needs to simply block his mobile number (with mobile service provider) thus no transaction can be initiated from the same mobile...
Thu, 28 May, 2020 at 10:45 PM
Can I link more than one bank account to same virtual ID?
Yes, several bank accounts can be linked to the same virtual address.
Thu, 28 May, 2020 at 10:47 PM
What are different channels for transferring funds using UPI?
The different channels for transferring funds using UPI are: (1) Send/Collect through Virtual ID (2) Account Number + IFSCĀ 
Thu, 28 May, 2020 at 10:49 PM
What if my account is debited (using UPI) but the transaction does not go through?
UPI provides for real time reversals for declines and amount would be transferred back to the payer account immediately. In case if it does not reverse with...
Thu, 28 May, 2020 at 10:51 PM
Can I put stop payment request for funds transferred by UPI?
No, once the payment is initiated, it cannot be stopped.
Thu, 28 May, 2020 at 10:52 PM
Where do I register a complaint with reference to the UPI transaction?
You can raise your grievance by sending a mail to mbank@bharatbank.co.in mentioning your registered mobile number and transaction reference number. You can ...
Thu, 28 May, 2020 at 10:54 PM